Return Policy

The Masonry Institute of America (MIA) will accept returns only with prior written Return Merchandise Authorization (RMA). All return requests must be within 90 days of original purchase.

Credit for returned merchandise will be for the net purchase price less a 20% restocking charge for undamaged material and return freight must be paid by purchaser. Returned materials that have been damaged either by the purchaser or during freight transit will not receive credit for refund. Refund will be in the same form of payment as the original order.

RMA Requests should be submitted to ld@masonryinstitute.org.